Impact of Active Listening
Active Listening is perhaps one of the greatest secrets to true empathy. Active Listening can provide someone struggling with tremendous value, as it allows them to solve their own difficulties in the company of a caring empathic listener. When someone feels heard, an emotional burden is lifted and they feel less stressed and confused.

Imagine...
You are someone who has been struggling in silence, or you are someone looking for guidance on how to support a friend, colleague or family member living with mental health challenges.
Now imagine there is a safe place where you have someone to listen, talk and empathise with you. This is where the role of an Active Listener begins.
As an Active Listener you can help others to build the confidence they need to take the first step, ask the first question and support them when they need it.
Now imagine there is a safe place where you have someone to listen, talk and empathise with you. This is where the role of an Active Listener begins.
As an Active Listener you can help others to build the confidence they need to take the first step, ask the first question and support them when they need it.

What you will learn
Voice of Health's Active Listener training is designed to upskill you in a number of key areas. We want you to be able to take care of yourself, and also make sure you feel confident to start communicating with others.
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Understand the impact of conversations on our relationships and building trust
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Apply the principles of building higher levels of trust whilst communicating with others
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Interpret and demonstrate the Four Levels of Listening
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Develop an understanding of crisis intervention and implementation strategies
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Understand the roles, requirements and expectations as an Active Listener
What's included and how is it delivered?
We understand everyone learns differently, which is why our training integrates multiple learning styles.
We have done everything we can to make your learning experience interesting and enjoyable by including:
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On-Demand Training
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Scenario Based Learning
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Informative Explanation Videos
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Peer Discussion & Contribution
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Webinar & Group Learning
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Resources & Handouts
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Certificate of Completion as a Certified Active Listener