Active Listening is one of the greatest secrets to true empathy.

The impact of Active Listening can provide someone who is struggling with tremendous value. It enables them to navigate their own difficulties in the company of a caring empathic listener.

When someone feels heard and understood, an emotional burden is lifted and they feel supported. Through trust and empathy we can begin to make the greatest impact.
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Active Listening is one of the greatest secrets to true empathy.

Imagine...

You are someone who has been struggling in silence or you are someone looking for guidance.

Now imagine there is a safe place where you have someone to listen, understand and empathise with you.

Active Listening helps you provide a space where others can feel safe to share, build their confidence, find their voice and make positive change in their life.
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Imagine...

The Course

We understand that everyone learns in their own way

  • Self-Paced Learning

    We understand it can be hard to find the time and that you have other commitments. That’s why we have made the majority of our training self-paced, to offer you the flexibility to learn when it suits you.

  • Community Learning

    Voice of Health encourages community and group learning, which is why we have included a group learning webinar as part of the course to help you learn alongside like-minded individuals.

  • Challenges the Traditional System

    Voice of Health has created a community of people who understand the strengths and limitations of the existing system and use that knowledge to improve it.

What you will learn

Voice of Health's Active Listener training is designed to upskill you in a number of key areas. We want you to be able to take care of yourself, and also make sure you feel confident when communicating with others.

  • Apply the principles of building higher levels of trust whilst communicating with others both in-person and online

  • Understand how to communicate empathically and without judgement

  • Recognise the power of perspective and effective questioning

  • Create a positive emotional connection with your peers and how to shift away from giving advice

  • Understand the impact of conversations on our relationships

  • Interpret and demonstrate the Four Levels of Listening

  • And so much more!

What's included and how is it delivered?

We understand everyone learns differently, which is why our training integrates multiple learning styles.

We are always working towards improving your learning experience to be more interesting and enjoyable by including:

  • On-Demand Training

  • Scenario Based Learning

  • Informative Explanation Videos

  • Peer Discussion & Contribution

  • Webinar & Group Learning

  • Resources & Handouts

  • Certificate of Completion as a Certified Active Listener

Begin the journey

We are excited to share this experience with you!

Begin Course

Course Reviews

  • Right on point.

    Julie Olsen

    Perspective, I believe many leaders who "think" themselves as leaders and good active listeners can really learn from this presentation, there is much to gle...

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    Perspective, I believe many leaders who "think" themselves as leaders and good active listeners can really learn from this presentation, there is much to glean. It sends a positive message, but also a tone of self awareness and mindfulness in how we engage people. Many can learn from that, it only takes a moment to be kind, listen and be engaged with healthy boundaries. Well done.

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  • Comprehensive

    Carole Wood

    I liked the combination of text, video, quizzes and webinars. The webinars reinforced the information learnt in the first section and also highlighted some a...

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    I liked the combination of text, video, quizzes and webinars. The webinars reinforced the information learnt in the first section and also highlighted some areas that I needed to work on and be aware of in regard to on-line counselling. The course was interesting, well presented and easy to read. There was plenty of information about gaining trust and building rapport, but it would have been helpful to have some information on how to end conversations, especially for people who communicate for too long or too often.

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  • Such a great course!

    Kanak Dixit

    The content was very helpful and I believe that I have actually realized the importance of really listening to a person.

    The content was very helpful and I believe that I have actually realized the importance of really listening to a person.

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  • Active Listening - Helen Snowball

    Helen Snowball

    Excellent course with the appropriate balance of reading, video and questionnaires to check understanding

    Excellent course with the appropriate balance of reading, video and questionnaires to check understanding

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  • Highly informing and well structured course!

    Sharon Ng

    This is a very useful, highly educational and informing course suitable for all persons in the mental help industry. The content and structure is well though...

    Read More

    This is a very useful, highly educational and informing course suitable for all persons in the mental help industry. The content and structure is well thought of and I have benefited and learn a lot. Thank you!

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Frequently Asked Questions

  • How long does the training take to complete?

    The Active Listener training is divided into two sections. The first section is self-paced, and we recommend allowing at least 3-4 hours, however you may complete it quicker than this. The second section consists of a 1.5 hour webinar where you will participate in group learning to strengthen your learning experience.

  • Will I receive proof of completion?

    Yes! Once you have completed both parts of the training (self-paced and webinar) you will receive a personalised Certificate of Completion outlining that you are a certified Voice of Health Active Listener.

  • How much does the course cost?

    We want to make this knowledge accessible to as many people as possible which is why we offer our course for free. All we ask is that you take what you learn and use it to positively influence the lives of those around you.

  • What languages is the course presented in?

    At this stage the course is only delivered in English, however we are working on expanding this to other languages.

  • What are the prerequisites?

    None! Anyone can enrol in our training and begin their Active Listening journey. Whether you want to learn valuable skills for yourself or to support others, we welcome you!

  • Does Voice of Health offer any other courses?

    At the moment it's just the Active Listening Training Course but we are in the process of developing a number of other courses that will cover more specific topics that our wonderful community has requested. Stay tuned for the latest updates!